How To Read Your Electric Bill

Wright-Hennepin has designed your electric bill so that it is easy to read and understand.

Your electric bill contains important information. Look at the graphic below for an explanation of the different areas of your electric bill. If you have additional questions that haven’t been answered by this page, please contact a customer service representative at 763-477-3000.

Wright-Hennepin’s residential electric bill

  • Contact Information

    This section details WH's contact information

  • Account Number

    Your account number identifies you in our billing system. Have this number handy when you contact us with billing questions.

  • Previous balance, payment received, balance forward

    This section details your previous billing period’s balance and any payments received through the specified date. If there is a balance carried over, that appears in this section.

  • New charges

    This section breaks down the charges on your current bill, including electric use, taxes and other charges.

  • Total payment due and due date

    The date your payment is due and the amount are shown here.

  • Meter reading summary

    This table contains your current meter reading data, including the average temperature for this billing period, compared to last year.

  • Monthly electric use

    This graph shows monthly electric use for the past 24 months. For daily energy use, check out WH’s MyMeter program.

  • Statement ID

    Your statement ID is necessary to register online for some billing options.

  • Special message area

    This message area keeps you informed of special offers and other important information related to your service.

  • Payment return stub

    This is the tear-off stub that you send in with your payment.