Report an outage. Wright-Hennepin Cooperative Electric Association (W-H) has one of the best reliability records in the electric utility industry. Yet, there are many reasons why even the best utilities experience outages. Storms producing high winds, lightning, icy conditions, trees that have fallen on overhead lines, vehicle accidents, and squirrels pose the most common challenges.
Where W-H members can call If you experience an outage, a phone call to report the problem can assist W-H dispatchers and line crews in getting your power restored quickly.
Report an outage by calling one of the following phone numbers:
763-477-3100 (metro)
1-888-399-1845 (Toll Free)
When there is a major storm, W-H receives a high volume of calls and has an automated call handling system to help make the process of reporting an outage faster and easier in these situations. If your call is answered by this system, an automated phone attendant will walk you through the process of reporting the outage.
Should an outage occur, these tips will help keep your home as comfortable as possible.
